What are you giving your clients, patients, or customers this December?

What are you giving your clients, patients, or customers this December?

Your loving spouse hands you a mug of hot cocoa when you enter the house on a cold wintry morning after you've shoveled the walk. The hearty “ho-ho-ho”of a sidewalk Santa greets you as you drop a few coins in the kettle on your way into the store. A delighted look crosses your mom's face when you proclaim her holiday cooking the best in the world. 

The holidays are a time of giving and receiving, often creating memories that last much longer than the winter season. Customer loyalty is one of those things that can give a business owner that warm fuzzy feeling. Are your clients, patients, or customers getting that feeling in return?

Creating Holiday Greetings that Stand Out

Creating Holiday Greetings that Stand Out

The holidays are a time for family, festivities and fun. Whether it’s flying out to see Grandma or sending out holiday cards to your old college friends, it’s also a time to acknowledge the important people in your lives. As a small business owner, those important people also include your customers.   

You know perfectly well that a holiday greeting can be an important part of your marketing efforts. It can help generate goodwill, reminding customers that you’re still thinking of them and stand ready to assist them if they need anything.

Grow Your Holiday Sales with Old-Fashioned Customer Service

Grow Your Holiday Sales with Old-Fashioned Customer Service

There’s something about the holidays that make us nostalgic for “the good old days.” Maybe it’s those classic films like It’s a Wonderful Life, where everyone in Bedford Falls knows George Bailey over at the Bailey Building & Loan. Yep, good old George, who probably learned about customer service when he worked in the town drug store as a kid. No doubt he used to give out a wink and a grin along with that extra cherry he tossed on top of his customer’s ice cream soda.

Now, thanks to technology, customers have more choices than ever before. You can set your business apart from the others by demonstrating excellent old-fashioned customer service. One way to do that is by using email marketing during the holiday season, and in the Infusionsoft Marketplace, there is a campaign just for this purpose.

Five Ways to Find Balance during the Holiday Rush

Five Ways to Find Balance during the Holiday Rush

Cooler temperatures and falling leaves mark the start of fall for many parts of the country. They also mark the start of a busy holiday season. From Halloween through New Year’s the holidays jump off the calendar in rapid succession.

It’s important to keep focused during these months and not lose your direction. With all the holiday fuss it’s easy to see the carefully orchestrated life-work balance you’ve maintained throughout the year get thrown out of kilter. Visiting with family and friends, spending time with your kids and finding time to enjoy a little bit of the holiday festivities can stress out even the most the best entrepreneurs.

Thanking the Veterans in Your Life

Thanking the Veterans in Your Life

Since the beginning of its history, the United States has relied on its veterans, men and women willing to put their lives on the line to defend the freedom of others. Our national holiday Veterans’Day is set aside to honor and commemorate these courageous individuals, and is a wonderful opportunity to be able to thank a veteran for his or her service.

Holiday Momentum

Holiday Momentum

As the summer finally draws to a close, it’s time for another season to begin. Not fall, exactly: holiday season. In the United States at least, major holidays aren't distributed evenly throughout the year. Between Memorial Day and Labor Day, the calendar is rather sparse, with the 4th of July being the only major holiday.

Once the leaves start turning and the temperatures began to cool, that all changes. From, jack o’ lanterns to turkeys to Christmas trees to Time Square, the calendar seems like a never-ending stream of one holiday after another. With all the festivities going on, it’s easy for entrepreneurs to get sidetracked. Don’t be like the others. Keep your goals in sight and push on.

Staying Strong in the Fourth Quarter

Staying Strong in the Fourth Quarter

In football, coaches often talk to their teams about staying strong in the 4th quarter. For the coaches and players, the end of September marks the beginning of the heart of their season.

For many entrepreneurs, it means the start of a new fiscal quarter, often the final quarter of a business’ calendar year. And just like a football team, you’ll want to stay at your best to close out the season. If you haven’t already, it’s a good time to reflect on the challenges and opportunities available over the next few months. Many save such reflections for the end of the year, but there’s nothing to be gained by waiting for today’s news to become yesterday’s history.

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