Do you know the secret of the most successful businesses? Impeccable customer service. It is a strong driving force in bringing in more customers and securing the long-term success of your business.

What defines the best customer service?

Excellent customer service is more than just meeting their expectations but going beyond to ensure they have the best experience with your business. It is a quality and timely assistance following the best practices, such as the ones we will discuss below:

A new year's resolution list is relatively easy to make, but fulfilling everything on the list proves to be the most challenging. If you want to break from the cycle of failing your resolutions every year, you should know how to fire up your motivation and never give up when faced with obstacles. This sounds easier said than done.

We all have different goals from stabilizing our personal growth and adopting healthier habits to focusing on our happiness. Whatever you plan to achieve this year is doable if you believe in yourself. But that alone is often not enough to follow through with what we have written on our list.

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“All man’s miseries derive from not being able to sit quietly in a room alone,” according to brilliant mathematician and scientist Blaise Pascal.

As a child prodigy who showed innate genius in 17th-century mathematics, Pascal was allowed by his father to sit as a silent on-looker in the presence of the great mathematicians of the time. This so inspired him that he went on, at the tender age of 16, to develop his famous 'Pascal's theorem', earning recognition from the famed mathematician Descartes.

So, what's the point? The point is you.

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With the start of every New Year, we all hope there's a healthy new us just around the corner. Instead of finding the same old us two or three months from now, here are a few things we can do differently this year:

Wait… STOP! Before you put fingers to keyboard to write an email, design a webpage, send a postcard, or pick up your phone to make a sales call, you should know a few critical things.

You should know why you’re doing what you’re doing, and where it fits in your overall marketing plan.

With the start of the New Year, are you making some resolutions about your finances? Here are a few tips that might help you reach some goals for 2023: