Herding cats is hard work. Just ask any of the ranch hands in the award-winning EDS ad made back in 2001. The slippery felines gave them all they could handle and more. Proud, independent and stubborn, every cat wanted to make its own way whether the ranch hands wanted it to or not. Does it sometimes feel like keeping your customers happy is a lot like cat herding?
A key recommendation by Dan S. Kennedy, the marketing expert, is to build a fence around your cats (customers) to keep out poachers and to prevent them from going off on their own. Just because your customer has made a purchase from you in the past doesn't mean he or she is your customer forever. It's important to try to offer your clients extra products and services -- extra value -- that will keep them coming back to you.
on Tuesday, 07 July 2015.
Posted in Business Strategy, Marketing Tips
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When we left for Pine Point Beach in Maine for a few days of R&R, I had high hopes of doing some research I’d been wanting to do in between relaxing on the beach and generally chilling out.
That was Tuesday.
On Sunday, I was shocked to realize our time away was slipping like sand through an hourglass. I completed only about ¼ of my research and didn’t really start relaxing until Friday. Clearly my plans and my execution were not in sync.
Written by Kerry Cassone
on Wednesday, 17 June 2015.
Posted in Business Strategy, Life & Lifestyle
In addition to being one of America’s founding fathers, Benjamin Franklin was also an inventor, scientist, author, printer and a diplomat. He is well-known for having created libraries, fire departments, and the postal service. If that weren’t enough, he invented bifocals, the Franklin stove, and the lightning rod. He was involved in politics, wrote a newspaper, traveled, had an active social life and was a single father.
Franklin was also a man who made to-do lists. Mr. Franklin's lists included things like housecleaning and reading, as well as reminders to bathe and be frugal. No doubt someone as busy as Ben needed to be reminded of those things!
on Tuesday, 02 June 2015.
Posted in Business Strategy
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Are you thinking of opening a larger office? Perhaps you’ve been contemplating expanding your inventory or trying a new product or service. Starting or expanding a business requires time, planning, and money. A small business loan or line of credit might be the answer; community banks and credit unions can frequently offer lower interest rates to small business owners.
But what about "free money", or a small business grant?
What kind of grants?
It may take a bit of research, but there are grants available to anyone who is interested in building their business. Many grants are out there for minorities, women, the disabled, military members, or those businesses located in rural areas. If your business is trying to recover after a natural or economic disaster, there may be special opportunities for you as well.
on Tuesday, 05 May 2015.
Posted in Business Strategy
Spring is here, and no doubt you are itching to get out and enjoy those nice warm days. Whether you want to catch a baseball game, work in the garden, or visit a local festival, it can be hard to justify taking some time off when you know you haven’t done your marketing.
Lucky for you, Infusionsoft has you covered with some simple campaigns, designed especially for small businesses.
Infusionsoft’s Campaigns of the Month posts feature great, easy-to-use campaigns (and some have video instructions as well), so you can launch these marketing campaigns and boost your business with a minimal amount of time and effort.
on Tuesday, 07 April 2015.
Posted in Business Strategy
If you could read just one book on business and marketing this year, what would it be? Well, one of the great things about the modern world is choices, and rather than confine you to just one, we’ve assembled a list of 10 books some of the top entrepreneurs are leafing through.
The Best Damn Web Marketing Checklist, Period! This is a hands-on guide written by Stoney deGeyter that walks you through the process of building a website that not only attracts visitors, but increases sales.
on Tuesday, 24 March 2015.
Posted in Business Strategy
“I know every mile will be worth my while. I would go most anywhere to find where I belong.”
The words come from a song in Disney’s 1998 animated film Hercules, but they can just as easily apply to many small business owners struggling to find their place in a competitive market.Breaking in can be daunting. It often seems the competition is bigger, badder and more importantly, already entrenched. If you try to be everything to everyone, you’ll end up spreading yourself too thin. To find where you belong, sometimes you have to find your perfect niche. If you’re good at something no one else is, why not take advantage of it?
on Tuesday, 10 March 2015.
Posted in Business Strategy