Obi Wan Kenobi.  Merlin.  Mister Miyagi. 

In film and in stories, heroes and heroines have benefitted from the wisdom and advice of a mentor. Would you and your business benefit from someone who could provide you with knowledge, support and guidance? If your answer is yes, then it might be time to consider finding a mentor. 

A mentor/protégé relationship is not one where the mentor offers his time and advice for compensation. Although paid consultants and advisors can be beneficial, a mentor is only interested in helping his or her protégé to succeed.

January is almost over already. Do you know where your Q1 goal is? Like any goal, your plan for Q1 is more likely to be met if you write it down. Better yet, make your goals S.M.A.R.T.

S.M.A.R.T. goals have been around in one form or another since the early 1980’s. They come in a variety of shapes and sizes, and over the years they’ve been tailored to fit a wide variety of different businesses. Generally, being S.M.A.R.T means having goals that are:

Okay, so maybe that isn't the sentiment that typically occurs to you at tax time each year. If you're one of those people who usually procrastinates just a bit.... puts off gathering those receipts because there's “plenty of time yet”.... let's try to change things up. Here are some tips and advice to make filing a breeze this year:

Find last year's tax return. This is a good guide to what you'll need for this year's return. Look it over and note any changes; maybe you have new machinery this year or retired the old computer, which will affect your depreciation. Just looking through the paperwork may remind you of questions you had for your CPA or tax preparer.

So, your business has 1000 Facebook friends, 5000 likes, 3000 twitter followers, 1500 1st level connections on LinkedIn and you have a big presence on Instagram, Pinterest, and other social media platforms.

Guess what, I don't care about any of those numbers! What I do care about is...

Maybe it is the “slow season”for your business. Or maybe it has been your best season ever, and your stress levels are off the charts. Either way, hopefully you have decided to take a little time off and become reacquainted with your family again.

It can be a little intimidating sometimes, trying to reconnect with family members when you've been putting a lot of time into your business. You may feel like they resent your time away from them.  Or you may simply feel like you don't know one another anymore.

Spending time with loved ones doesn't have to involve elaborate plans.

Your loving spouse hands you a mug of hot cocoa when you enter the house on a cold wintry morning after you've shoveled the walk. The hearty “ho-ho-ho”of a sidewalk Santa greets you as you drop a few coins in the kettle on your way into the store. A delighted look crosses your mom's face when you proclaim her holiday cooking the best in the world. 

The holidays are a time of giving and receiving, often creating memories that last much longer than the winter season. Customer loyalty is one of those things that can give a business owner that warm fuzzy feeling. Are your clients, patients, or customers getting that feeling in return?

There’s something about the holidays that make us nostalgic for “the good old days.” Maybe it’s those classic films like It’s a Wonderful Life, where everyone in Bedford Falls knows George Bailey over at the Bailey Building & Loan. Yep, good old George, who probably learned about customer service when he worked in the town drug store as a kid. No doubt he used to give out a wink and a grin along with that extra cherry he tossed on top of his customer’s ice cream soda.

Now, thanks to technology, customers have more choices than ever before. You can set your business apart from the others by demonstrating excellent old-fashioned customer service. One way to do that is by using email marketing during the holiday season, and in the Infusionsoft Marketplace, there is a campaign just for this purpose.

Since the beginning of its history, the United States has relied on its veterans, men and women willing to put their lives on the line to defend the freedom of others. Our national holiday Veterans’Day is set aside to honor and commemorate these courageous individuals, and is a wonderful opportunity to be able to thank a veteran for his or her service.

Valentine's Day is a special time for lovers, boxes of chocolate and hearts, not to mention a perfect excuse to send that special someone a sentimental e-card. It’s also a special time for businesses, and regardless of what type of business you have, you can use this holiday to show your customers some love.

Here are some ideas to help you become Cupid for a day:

Although they never met in person, Martin Luther King Jr. found great inspiration in Gandhi's teachings of nonviolence. Using this campaign, he was able to push forward the Civil Rights Movement in a mere ten short years. When you compare this accomplishment to other violence-related protests, such as apartheid in South Africa, it is truly a testament to King's drive and desire to fulfill his dream.

In any business, an entrepreneur needs to have that same drive, a passion to succeed under his own initiative. The entrepreneur needs to be able to persevere when faced with seemingly insurmountable obstacles. He or she needs to have self-discipline and focus, to let nothing get in the way of his or her success.

Once the holidays are over, the decorations have come down and the presents have all been bought, will your cash registers still be busy? For many businesses, the end of the holiday season marks the end of the busy season. But those months don’t have to be slow ones for your marketing efforts. It's important to keep your marketing going strong, especially in the “slow” months.

For more than 25 years, hundreds of thousands of sales professionals and entrepreneurs have turned to Dan Kennedy, the “millionaire maker”, for help with their marketing.

Not every business owner is a born marketing expert, and there's nothing wrong with that. It’s a problem that can be easily solved with a little education and research. That’s where the Infusionsoft Marketing Library comes in. The library has dozens of free eBooks and webinars that can help you develop marketing strategies and generate more sales leads. Among the many great eBooks included in the library are:

The ABCs of Earning Customer Referrals. Word of mouth is the best advertising that money can’t buy. This step-by-step guide has over a dozen unique ideas you can use right away to enhance your referrals and create great leads. It contains proven ways to generate new leads through Facebook and Twitter as well as identifying and opening up untapped lead sources.

There was a time when stores would boast: "If we don't have it, you don't need it." In today's world, if a shopper can't find what he wants at the mall (Black Friday, anyone?), he can make an online purchase on his phone in the mall parking lot within minutes of leaving the store (or maybe save it for Cyber Monday!). However, the long lines and large crowds at the stores during the holidays attest to the fact that not everyone shops online. So why do people face those maddening swarms in the department stores and malls, when they could so easily sit at home in their pajamas and browse the internet?

Want instant gratification?

Going into an actual store and making a purchase means you don't have to wait and see if what you're buying is what you really want. It's so much easier to see that you're choosing the right color or size when you're physically in front of the item. Shopping online, unless it's an item you're already familiar with, can be akin to spinning a roulette wheel.

The holidays are a time for family, festivities and fun. Whether it’s flying out to see Grandma or sending out holiday cards to your old college friends, it’s also a time to acknowledge the important people in your lives. As a small business owner, those important people also include your customers.   

You know perfectly well that a holiday greeting can be an important part of your marketing efforts. It can help generate goodwill, reminding customers that you’re still thinking of them and stand ready to assist them if they need anything.

Cooler temperatures and falling leaves mark the start of fall for many parts of the country. They also mark the start of a busy holiday season. From Halloween through New Year’s the holidays jump off the calendar in rapid succession.

It’s important to keep focused during these months and not lose your direction. With all the holiday fuss it’s easy to see the carefully orchestrated life-work balance you’ve maintained throughout the year get thrown out of kilter. Visiting with family and friends, spending time with your kids and finding time to enjoy a little bit of the holiday festivities can stress out even the most the best entrepreneurs.